Casework Closure Report Form
Case Details
Name of County
*
Child Reference Number
*
Case closed during Quarter?
Quarter 1
Quarter 2
Quarter 3
Quarter 4
Time spent on case
*
THL
Up to 7 hours
Over 7 hours
Over 20 hours
Number of Matters
*
Outcomes (Please tick all that apply)
Parents more confident
Improved relationships
Placement resolved
CYP more involved
CYP in education, employment or training
Parent satisfied with support
Provision improved/Satisfied with provision
Does the child have a diagnosis?
*
Yes
No
Did the case involve a Looked After Child?
*
Yes
No
Unknown
Where was the primary Issue/conflict?
*
School
Local Authority
Social Services
School Govenors
College
Other
If other please specify
How many phone calls did you participate in? (Including calls made to you and calls made to colleagues, managers or other professionals regarding the case)
*
How many letters/emails were sent and received in total?
*
Other Organisations & Professionals
Were other organisations involved?
*
Yes
No
Unknown
If yes, which organisations? (Tick all that apply)
Local Authority
CAHMS
Social Services
Health Services
Third Sector
Schools
Police/YOS
Ombudsman/Children's Commissioner
Were any other professionals involved? (Tick all that apply)
Educational psychologist
Inclusion team member(s)
Multi agency team (MAT)
Team around family (TAF)
Social Worker
Psychiatric team member(s)
Family support worker(s)
Financial adviser(s)
Health Worker(s)
Behaviour support team
Educational welfare officer
Home/private tutor
Complaints, DRS & SENTW
Did this case involve a complaint?
*
Yes
No
If yes, against whom?
School
Local Authority
Governors
College
Other
If other, please specify
What was the outcome of the complaint?
Fully Upheld
Partially upheld
Not upheld
Withdrawn by family
Unknown at this time
Did this case Involve DRS?
*
Yes
No
If yes, what was the outcome?
Additional support
No change
Did this case involve appeals to SENTW?
*
Yes
No
If yes what was the outcome? (Please tick all that apply)
Conceded by local authority
Upheld by SENTW
Partially upheld by SENTW
Not upheld by SENTW
Withdrawn by family
Child's needs met
Informal Dispute Resolution
Did you conduct any informal dispute resolution/mediation?
*
Yes
No
Did this prevent parent from pursuing any of the following? (Tick all that apply)
Complaint
DRS
SENTW
Through informal dispute resolution were you able to improve communication?
Yes
No
Meetings
Was the family assisted with any meetings?
*
Yes
No
What type of help was provided (please tick all that apply)
Telephone discussion
Leaflet sent
Face to face meeting preparation
Accompaniment to meeting
Follow up meeting support
Email correspondence
If yes, with whom? (Tick all that apply)
With child or young person
At school
With Governors
With local authority
With MAT
With TAF
College
With SENTW
Did SNAP attend any meetings in person?
*
Yes
No
If yes, with whom? (Tick all that apply)
With family in the home or office or on neutral ground
With child or young person
At school
With Governors
With local authority
With MAT
With TAF
College
With colleagues or managers
How many meetings in total were attended in the course of the case?
*
Your Name
First Name
Last Name
Submit
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