TERMS + CONDITIONS
House of Glamour wedding contract is sent out via email in a PDF, along with the link to this form. You are required to read the entire contract, fill out this form along with your signature, submit form and pay deposit of $150 to secure your date. House of Glamour reserves the rights to terminate booking if payment has not been made in required time. Please note trials are not available Sundays/Mondays. Please note Saturday is our busiest day for weddings so bookings for trials can be limited on this day. If you become un-contactable in the weeks leading up to your wedding, we reserve the right to cancel your booking and your deposit will not be refunded.
TRIALS
A makeup trial is highly recommended, so that Byron can have the opportunity to design & record that very special look. Trials are fun, relaxing & ensure that on your 'big day' you & your bridal party will have a look you love. Trials are conducted at the House of Glamour salon and are to be paid in full on the day. If you need to cancel or reschedule an appointment, 48 hours notice must be given. Failure to do so may mean you will be charged the full cost of the appointment. Trial appointments consist of 1 x hairstyling andor 1 x makeup application only, additional styling may incur additional charges.
DEPOSITS + FINAL PAYMENTS
A deposit of $150 is required to secure your booking. Wedding date will not be held or secured without deposit. Deposits are deducted from the final amount. Please note under no circumstances, can deposits be redeemable (for trial or any other services) nor transferrable. However, if upon availability, you reschedule, it will be transferred to your new appointment within a 6 month time frame. Final payment is required at least 1 week prior to the day and can be paid by cash, credit card or direct deposit.
MINIMUM BOOKING + CONFIRMATION
We certainly can travel to you on your wedding day, however a minimum of 3 hair and/or makeup services must be booked. If you have less, we can still offer our services in the House of Glamour salon. It is the responsibility of the client to advise of any changes to number of people booked in for hair and/or makeup services no less than 4 weeks prior to the booking date. If this has not been advised of within the time frame, the client is still liable to pay the full amount of services booked in as listed on your booking form.
TRAVELING FEE + PARKING
Our traveling fee is calculated on a $100 per hour basis and you will not be charged for the return trip. Trip will be calculated from the House of Glamour salon which is located in Boronia Drive, Southport. Eg Southport to Coolangatta, 40.5km, 32 mins = $53.33. Minimum call out fee is $20. In the event parking is not free, the client must cover parking costs also.
TIMING + PUBLIC HOLIDAYS
If you are require us to start before 7am, a $50 before hours fee will be charged. If you have a large bridal party & need to be ready before 12pm a extra makeup artist will be needed and a additional $100 will be charged. Please note that Sundays + public holidays will incur a 15% surcharge.
CANCELATION OF WEDDING + REFUNDS
In the event of a cancellation of your wedding, we must be notified in writing & will not be canceled until this is received. You may incur cancellation fees: • 3+ months prior to the date, Nil • 3 months – 4 weeks prior to the date - 50% of the booked amount listed on your booking form • 3 week’s & less prior to the day and under, 100% of the booked amount listed on your booking form Due to potential loss of income from other enquired bookings, no refunds are given on completed services or deposits. If there is something you are unhappy with, it is up to you to advise us whilst in your presence.